Easy to use solutions in one place
We are not just another service provider, we give you a comprehensive suite of solutions, all in one place, so you can say goodbye to the complexity of juggling multiple contracts and contacts. While having too many options can sometimes feel overwhelming, our aim is to make the transition to modern fundraising as seamless as possible. We're here to guide and support you every step of the way.
Toucan Tap
Toucan Tap is our donation app that sits on a range of attended and unattended contactless donation devices offering personalised donation amounts, custom branding and supports Gift Aid recovery. It transforms traditional card machines and offers charities an efficient way to collect donations while providing a user-friendly experience to both fundraisers and donors.
Toucan Collect
Toucan Collect is a financially risk-free Tap-on-Phone solution designed specifically for charities and fundraisers. Converting smartphones into contactless donation devices, it provides a secure, cost-effective method of collecting donations on the go with zero capital outlay. It's simple to use and user-friendly. Toucan Collect revolutionises fundraising by giving charities and its fundraisers the ability to accept donations using the smartphones in their pockets.
Toucan Cash
Toucan Cash offers a specialist solution for banking cash donations, enabling charities and fundraisers to handle physical contributions easily. Available as a standalone service or through Toucan Collect, it integrates with retail networks such as PayPoint, Payzone and the Post Office. Toucan Cash helps charities and fundraisers manage cash contributions easier by enabling them to deposit across 60,000 locations nationwide.
JustGiving and Charities Trust
We've partnered with platforms like JustGiving and Charities Trust to integrate our solutions with your existing accounts, removing the need for lengthy applications.
Major Acquiring Banks
We're connected with all major acquiring banks, giving charities the option to use their current merchant accounts or we can set up new ones for you.
Streamlined Onboarding
Our streamlined onboarding processes ensures a simple and hassle-free start, so you can focus on what matters most, your fundraising efforts.
Budget-friendly Solutions for New Charities
If you're a newly formed charity, just starting your digital fundraising journey or working with a limited budget, we have removed the barriers to entry by offering simple, budget-friendly solutions to help you leverage the power of contactless and digital fundraising.
What We Can Do For Your Charity:
Since we introduced our first charity contactless solution back in 2018, we've seen incredible success among our community. The following chart shows the growth we've helped one of our clients to achieve through utilising contactless donation and a joined up approach.
This demonstrates the year on year growth achieved through data analysis, flexing Average Transaction Values (ATVs), diversification of products, introduction of QR codes, enabling Gift Aid recovery and reinvesting in more devices.
Whether using a single device or scaling up to thousands, these solutions have become truly transformative for charities of all sizes. The key to success is to embrace the technology and harness the power of the data it provides.
Some of the Key Advantages Of Toucan Giving
The Power of Data Analytics
Data analytics plays a key role in successful contactless donations. By understanding donor behaviour, analysing Average Transaction Values (ATVs) and evaluating donation preferences, charities are able to make informed decisions for future campaigns.
Improvements from Reviewing Past Campaigns
Reviewing past campaigns and identifying areas for improvement is key to improving total donations. With Toucan, this valuable data is centralised in one platform. From contactless to digital and cash donations, we consolidate all your performance data in one place, making it easier to track and analyse your results.
The Importance of Diversification
As payment technologies evolve and a more tech-savvy generation of donors emerges, it's important that charities offer a variety of donation options. Donors expect to be able to contribute in multiple ways and offering these options helps you maximise each opportunity to raise funds.
Consider How You Fundraise
Before choosing a solution provider, charities should consider how and where they fundraise. Is your fundraising effort ongoing or seasonal? Choose the solutions that best meet your needs and we're here to guide you through every decision.
What's right for you?
We recommend the following for both Face-to-Face Fundraising and Remote Fundraising.
| Feature or service | Face-to-Face Fundraising | Remote Fundraising |
|---|---|---|
| Attended Contactless Devices | Yes | No |
| Toucan Collect | Yes | No |
| Toucan Cash | Yes | No |
| NFC Donations | Yes | No |
| Unattended Contactless Devices | No | Yes |
| Totems / Kiosks | No | Yes |
| QR Codes | No | Yes |
To date, we've raised over £100m for charities
Including £10 million in a single campaign and over £1.5 million in a single day.
Reinvest in your successes
Reinvesting in technology is a smart way to expand your fundraising capabilities. The better equipped your team is, the more effectively you can raise funds.
Consider combining physical donation devices with 'Tap-On-Phone' technology like Toucan Collect. This allows charities to extend their reach without incurring high costs for additional hardware or rentals. Take advantage of our Short Term Hire rentals during peak times throughout the year.
In addition, you can add donation buttons to your emails, websites, and literature, or place QR codes on your physical cash collection tins. With these simple changes, you can enhance your fundraising potential and connect with donors in more ways than ever before.
We can also help charities bank their cash donations using Toucan Cash. We know how tricky banking donations is for charities, so using a simple, secure app we give you access to over 60,000 deposit donations.
Simple for your teams
These Toucan Solutions are perfect for Charities and Not For Profit Organisations
We know Charities, here are just some of the ways you can raise more
Analyse
Take a moment to analyse your average transaction values! For example, in Campaign A, if you offered donation amounts of £2, £5, £10 and £20, see which one was the most popular. If £5 turns out to be the favourite, consider setting that as your minimum amount for Campaign B.
Donor Preferences
Research shows that many donors prefer to give slightly more than the minimum, so making small adjustments of as little as £1 to your donation options can have a surprising impact on the total amount raised. These little tweaks can make a big difference! Remember, the average donation amount is still around £6-7 so consider this when setting your amounts.
Cash Tins
Many charities still rely on cash collection tins, but not every donor carries cash these days. Without the option to accept card payments, charities could be missing out on valuable donations. If your budget doesn't allow for physical donation devices, consider solutions like Toucan Collect, which has no upfront costs. To make sure you're reaching every potential donor, add a QR code to the side of each collection tin. That way, if someone doesn't have cash on hand, they can easily scan the code and make a digital donation to support your cause.
Get Interactive
Make your events as interactive as possible by connecting supporters to digital experiences through the power of QR codes and NFC tags. Our platform supports fun features like collectible trails, selfies, charity videos and much more. With a wide range of engagement templates to choose from, no technical experience is required! Take advantage of our Core and Core Plus digital packages to turn everyday interactions with your donors into memorable, fun digital experiences.
Power Up Your Brand
Devices placed in unattended locations lack a physical fundraiser to engage with donors directly. This makes your branding, signage and digital displays even more crucial in capturing attention and encouraging donations. Think about using screen technology to display a video that explains why donations are needed, or consider interactive features like light up displays, totalisers or money spinners to create a more engaging experience. We have contacts with suppliers to integrate Raspberry Pi technology, taking your unattended fundraising to the next level.
Short Term Hire
Take advantage of Short Term hires to scale up your fundraising efforts though peak seasons. Our new solutions remove the need for capital investment.
Speak to our team to discuss how we can make your charity better