What is Toucan Tap?
Toucan Tap is an intuitive Android app for charities and fundraisers, offering seamless compatibility across our range of contactless devices.
- Simple Donations: Collect one-off or recurring donations with preset or custom amounts.
- Personalised: Customise the app to reflect your charity's brand.
- Flexible Views: Choose between Kiosk, Classic Swipe, or Recurring Views.
- Rich Reporting: Monitor daily donations with detailed reports.
- Gift Aid: Boost donations with QR code scanning, synced to your Charity Portal.
- Customisable: Adapt the app to your charity's unique needs.
- Multiple Payment Methods: Accept Contactless, Chip & Pin, Magstripe, Apple Pay, and Google Pay (device compatibility may vary).
- Broad Compatibility: Works with JustGiving, Charities Trust, and standard merchant accounts, plus a range of devices for any budget.
What devices are compatible with Toucan Tap?
To determine which devices are compatible with Toucan Tap, please refer to our device comparison chart. This chart provides a detailed overview of supported devices.
How do I change my donation amounts?
Once you have an account, you'll have access to the Toucan Giving Portal, where you can manage your device, change donation amounts, and view your transactions.
You can also change your donation amounts on the Toucan Tap app.
How Do I View My Transactions?
Transactions can be viewed through the Toucan Giving Portal once your account is set up. This portal allows you to manage devices and view transaction history. You can also view your device level history on the Toucan Tap app.
How do I order Till Rolls for my device?
If you have receipt printed enabled and require more till rolls, please contact our customer services team who will process the order for you.